Category: How To

C Spire TV 1.13 Adds New Accessibility Features

C Spire TV 1.13 Adds New Accessibility Features

Starting today, C Spire TV subscribers will begin receiving an app update that includes some great new accessibility features that provides a way for you navigate the app, its menus and program guide using your voice.

Continue reading “C Spire TV 1.13 Adds New Accessibility Features”

Help Your Kids Be Internet Awesome!

Help Your Kids Be Internet Awesome!

In order for our kids to be able to take advantage of the internet, we need to be sure that they are prepared to make informed decisions. Google has created an interactive online game called Interland that allows kids to play and learn about internet safety at the same time.

Here are some of Google’s tips to stay safe online:

Smart – Share with Care

  • Thoughtfully consider what you share and with whom
  • Understand the consequences that come along with sharing
  • Keep extra sensitive information to yourself

Alert – Don’t Fall for Fake

  • Know how to tell the difference between what’s real and what’s fake
  • Understand phishing and how to report it
  • Spot the signs of a potential scam

Strong – Secure Your Secrets

  • Take responsibility for protecting important information
  • Craft a unique and memorable password
  • Create a strong password by combining characters, numbers and symbols

Kind – It’s Cool to Be Kind

  • Use the amplifying power of the internet to spread positivity
  • Block mean-spirited or inappropriate behavior
  • Speak up against bullying and report it every time

Brave – When in Doubt, Talk It Out

  • Speak up when you notice inappropriate behavior
  • Stand up when you see something you are not comfortable with
  • Report when you witness people being treated poorly online

Be Internet Awesome

Upgrade Your Fire TV Experience With This New Alexa Voice Remote

Upgrade Your Fire TV Experience With This New Alexa Voice Remote

Amazon has released a new remote control that includes new power and volume controls. Meaning you may never have to go back and forth between your Fire TV remote and your TV’s remote again!

Currently priced at around $15, this remote would be an awesome upgrade for those
C Spire TV customers that are looking to make their experience even more streamlined.


At present, the new Alexa Voice Remote control works with the following Fire TV devices:


Learn more and purchase your new Alexa Voice Remote with Power and Volume Control today and take a step towards streamlining your entertainment experience.

Understanding Replay TV & Start Over Features on C Spire TV

Understanding Replay TV & Start Over Features on C Spire TV

We’ve had a few customers call in or utilize on online product feedback / suggestion forum about Replay TV and Start Over features. This post is meant to help provide some detail about the features and why there seems to be an inconsistent ability to utilize these features across networks and programming.

Why aren’t all channels available via Replay TV?

The reason not all channels are available via Replay TV is that not all networks grant us the right to offer what is called ‘Look Back’ in the TV industry. The TV Networks (ABC, TBS, ESPN, etc.) tell C Spire if we can record their content automatically and allow our customers to view previously aired shows.

And to take this a step further, even for a network that regularly allows for Replay TV content, there can be individual shows that they say can not be included.

To get a better sense of what channels allow Replay TV and which channels do not, please refer to our online channel lineup.

Why don’t all shows have Start Over feature?

The reason not all shows allow you to rewind to the beginning is that not all networks grant us the right to offer this feature. TV Networks tell C Spire which shows and channels can have this feature and we simply enforce the rights that we are given.

How to watch the 2018 PyeongChang Winter Olympic Games on C Spire TV

How to watch the 2018 PyeongChang Winter Olympic Games on C Spire TV

Although taking place half a world away, the 2018 Winter Olympic Games will be available to C Spire TV customers like never before. We’re very excited to offer this immersive global sporting experience which airs Feb 8 – Feb 25th.

Watch the Winter Olympics on TV

Olympics coverage will air on the following networks: NBC (Channel varies per location), NBC Sports Network (ch 256), USA (ch 124), CNBC (ch 506) and Olympic Channel (257).

PyeongChang is located 15 hours ahead of U.S. Central time zone. So live events will air at odd hours – often starting late at night and running through the early morning hours.

Each evening, your local NBC affiliate will air Primetime programming kicking off with Figure Skating and Freestyle Skiing starting at 7pm Central on Thursday, Feb 8th.

Check out the site for the full Winter Olympics TV schedule.

Watch the Winter Olympics on mobile and connected TV’s
Every Olympic event will be available to stream live and on-demand on, along with a wide spectrum of highlights and video features. Find the full live stream schedule of all your favorite Winter Olympic events and watch the action live from PyeongChang, South Korea on

NBC Sports app
Watch on your mobile device, tablet or connected TV by downloading the NBC Sports app, where you’ll find every Olympic event available to stream live or on-demand, along with the same immersive library of highlights and video features.

Log in to the NBC Sports app using the same username and password you use to sign in to watch C Spire TV.

Update Available for C Spire TV on Amazon Fire TV

Update Available for C Spire TV on Amazon Fire TV

We’ve published the v1.4.27 update to the C Spire TV app for Amazon Fire TV to the Amazon Fire App Store. This app update includes various performance and stability improvements over the previous version. We recommend updating your app when prompted.

Amazon Fire TV App Update Notifications

Amazon has made some changes to the way they are handling app updates on the Amazon Fire TV platform. Previously, Amazon Fire TV would update apps in the background. However, we’ve encountered a new behavior where the platform is now prompting users to update as part of the app launch sequence.

So even if you have your apps set to update automatically, you will likely get a notification asking you to update your app.

Appstore Notification on Fire TV
App update dialog on Amazon Fire TV.

The update takes just a few seconds and you will be up and running with a version that is more performant and stable!

How to Change Your Wifi Password

How to Change Your Wifi Password

NOTE: This article concerns legacy C Spire WiFi routers (SmartRG & Netgear). We strongly recommend you consider upgrading to C Spire Smart WiFi powered by Plume®.  Learn how to manage your Smart WiFi password.

This article provides instructions on how to modify basic Wifi settings such as the Network Name (SSID) and Wifi Network Key (password) for your C Spire provided Wifi Router.

Continue reading “How to Change Your Wifi Password”

Weekend Football TV Lineup: September 8-10, 2017

Weekend Football TV Lineup: September 8-10, 2017

Here’s a rundown of when, where and on what channel some of Mississippi’s favorite football teams will be playing this weekend:


UT Martin @ Ole Miss TV – SEC Network


Channel: SEC Network (220, 221, 222) or WatchESPN
Time: 11am Central
Package: Standard

Mississippi State @ La Tech – CBS Sports Network


Channel: CBS Sports Network (254)
Time: 6:30pm Central
Package: Expanded (Call 855-438-1009 to upgrade)

Tennessee State @ Jackson State – ESPNU


Channel: ESPNU (25) or WatchESPN
Time: 6:30pm Central
Package: Standard


New Orleans Saints @ Minnesota Vikings – ESPN


Channel: ESPN (250)
Time: 6:10pm Central
Package: Standard

How to Watch Mayweather vs. McGregor on C Spire TV

How to Watch Mayweather vs. McGregor on C Spire TV

Witness the super-fight that no one believed was possible when legendary undefeated world champion Floyd Mayweather battles UFC superstar Conor McGregor in the most anticipated sporting event of the year.

C Spire TV (Streaming)

C Spire TV subscribers can order and view the fight via UFC (available on multiple platforms) or using the Showtime PPV for Apple TV.

Super HD TV (Cable Box)

Order this event by tuning into channel 401 (for HD) or 400 (for SD) on the day of the event. Once tuned to the channel, follow the on screen menu to order.

Getting The Best WiFi Performance In Your Home

Getting The Best WiFi Performance In Your Home

Nothing in Mississippi is faster than C Spire Fiber’s gigabit internet.  Ask anyone of the thousands of customers, and they’ll be sure to tell you so. But if you’re like most folks, a growing percentage of your data usage comes on wirelessly connected devices via your in-home WiFi. And as we’ve covered previously, as soon as you are on WiFi, you can expect your Internet speeds to drop significantly.

In this article, we take a look at a few tips you can implement to ensure you’re getting the absolute best out of your amazing C Spire Fiber Gigabit Internet connection when using WiFi.

Continue reading “Getting The Best WiFi Performance In Your Home”

We’re Making C Spire Fiber Bill Payment Easy

We’re Making C Spire Fiber Bill Payment Easy

We know that nobody is ever really excited to pay a bill. So we’re not going to try and make this article sound like it’s as fun as a trip to Disney. But we do want to let you know that we’re making paying your bill as easy as we can across a wide variety of methods. That’s Customer Inspired!

Continue reading “We’re Making C Spire Fiber Bill Payment Easy”

How To Watch The 2016 Rio Olympics

How To Watch The 2016 Rio Olympics

Great news sports fans! C Spire Fiber TV will be delivering unprecedented coverage of this year’s Rio Olympic Games in stunning HD. We’re talking about 6,700 hours of programming that will be available to our Fiber TV customers on across a number of TV channels and on a wide array of internet connected devices.

Rio de Janeiro, Brasil is 2 hours ahead of us here in the Central time zone. Which means that each day, you’ll have more live coverage than ever before.

Watch On TV

  • NBC (Channel varies by location)
    • Opening Ceremony, Closing Ceremony, Swimming,  Gymnastics, Track & Field, Diving, Beach Volleyball, Volleyball, Men’s & Women’s Basketball Finals
  • 124 – USA Network
    • Men’s Basketball, Beach Volleyball, Cycling, Rowing, Synchronized Swimming, Volleyball, Water Polo
  • 256 – NBC Sports Network
    • USA Women’s Soccer, Basketball, Soccer, Track & Field, Archery, Boxing, Cycling, Fencing, Field Hockey, Judo, Open Water Swimming, Rugby, Shooting, Synchronized Swimming, Table Tennis, Weightlifting, Wrestling
  • 604 – Bravo
    • Tennis
  • 282 – Golf Channel
    • Golf
  • 350 – Olympic Soccer Channel
    • 24/7 Soccer
  • 351 – Olympic Basketball Channel
    • 24/7 Basketball
  • 504 – MSNBC
    • Beach Volleyball, Men’s Basketball, Rugby, Soccer, Volleyball, Water Polo
  • 506 – CNBC
    • Basketball, Volleyball, Archery, Beach Volleyball, Cycling, Rugby, Water Polo, Wrestling

Online & Internet Connected Devices

Watch online on or download the NBC Sports App. Combined, these two outlets will live stream all olympic competitions. Both the website and the NBC Sports App require you to authenticate using your C Spire Fiber username and password.


Experience The Rio Olympics in Virtual Reality with C Spire Fiber TV

Experience The Rio Olympics in Virtual Reality with C Spire Fiber TV

The future is now. The 2016 Summer Olympics in Rio de Janeiro, Brazil will mark the first time that sports fans across the world will be able to enjoy a virtual reality experience in the comfort of their own homes. And C Spire Fiber TV subscribers will be leading the pack.

As part of your C Spire Fiber TV subscription, you have access to the NBC Sports App. Combine this with a Samsung Gear VR device, and you’ll be privy to the most immersive global tv experience ever.



Check out the NBC Olympics website for a step by step tutorial on how to get set up.