We’ve had a few customers call in or utilize on online product feedback / suggestion forum about Replay TV and Start Over features. This post is meant to help provide some detail about the features and why there seems to be an inconsistent ability to utilize these features across networks and programming.
Why aren’t all channels available via Replay TV?
The reason not all channels are available via Replay TV is that not all networks grant us the right to offer what is called ‘Look Back’ in the TV industry. The TV Networks (ABC, TBS, ESPN, etc.) tell C Spire if we can record their content automatically and allow our customers to view previously aired shows.
And to take this a step further, even for a network that regularly allows for Replay TV content, there can be individual shows that they say can not be included.
To get a better sense of what channels allow Replay TV and which channels do not, please refer to our online channel lineup.
Why don’t all shows have Start Over feature?
The reason not all shows allow you to rewind to the beginning is that not all networks grant us the right to offer this feature. TV Networks tell C Spire which shows and channels can have this feature and we simply enforce the rights that we are given.
Starting March 1, 2018, C Spire TV and SNAP customers will notice an increase to the Local Channel Fee you pay each month for the local channels carried in your area. The local channel fee is a fee passed directly through to the owners of the local channels for permission to broadcast their otherwise free signal via our service.
Columbus / Tupelo DMA — $9.55
Greenville / Greenwood DMA — $14.64
Hattiesburg DMA — $13.10
Jackson DMA — $13.20
Meridian DMA — $12.80
We bring this to your attention as part of our continuing commitment to clear and consistent billing. To us, it’s an important part of being customer inspired.
Although taking place half a world away, the 2018 Winter Olympic Games will be available to C Spire TV customers like never before. We’re very excited to offer this immersive global sporting experience which airs Feb 8 – Feb 25th.
Watch the Winter Olympics on TV
Olympics coverage will air on the following networks: NBC (Channel varies per location), NBC Sports Network (ch 256), USA (ch 124), CNBC (ch 506) and Olympic Channel (257).
PyeongChang is located 15 hours ahead of U.S. Central time zone. So live events will air at odd hours – often starting late at night and running through the early morning hours.
Each evening, your local NBC affiliate will air Primetime programming kicking off with Figure Skating and Freestyle Skiing starting at 7pm Central on Thursday, Feb 8th.
Watch the Winter Olympics on mobile and connected TV’s
Every Olympic event will be available to stream live and on-demand on NBCOlympics.com, along with a wide spectrum of highlights and video features. Find the full live stream schedule of all your favorite Winter Olympic events and watch the action live from PyeongChang, South Korea on NBCOlympics.com.
NBC Sports app
Watch on your mobile device, tablet or connected TV by downloading the NBC Sports app, where you’ll find every Olympic event available to stream live or on-demand, along with the same immersive library of highlights and video features.
Log in to the NBC Sports app using the same username and password you use to sign in to watch C Spire TV.
We’re very excited to announce that our C Spire TV platform has received a top national television technology award from Cablefax for the 2017 introduction of the nation’s first app-based, live streaming digital commercial TV service.
A panel of TV and digital media industry experts judged C Spire TV the top commercial television product, service or software last year.
We will be formally honored along with other award winners on March 6th during a special breakfast program at The Yale Club in New York City. The program recognizes the industry’s most outstanding practices and products powering television technology and digital communications.
We built C Spire TV from the ground up based upon the needs of our customers. During various stages of development, we invited customers to help test and provide direction on what features and functionality they wanted most. And since launch we continue to rely upon our customers to help navigate the course for this amazing new TV platform.
We’ve published the v1.4.27 update to the C Spire TV app for Amazon Fire TV to the Amazon Fire App Store. This app update includes various performance and stability improvements over the previous version. We recommend updating your app when prompted.
Amazon Fire TV App Update Notifications
Amazon has made some changes to the way they are handling app updates on the Amazon Fire TV platform. Previously, Amazon Fire TV would update apps in the background. However, we’ve encountered a new behavior where the platform is now prompting users to update as part of the app launch sequence.
So even if you have your apps set to update automatically, you will likely get a notification asking you to update your app.
The update takes just a few seconds and you will be up and running with a version that is more performant and stable!
Ryan Murphy, Nina Jacobson, Brad Simpson, Brad Falchuk, Alexis Martin Woodall, Dan Minahan, Tom Rob Smith, Scott Alexander and Larry Karaszewski are Executive Producers of The Assassination of Gianni Versace: American Crime Story. It is written by Tom Rob Smith, and Ryan Murphy directed the premiere episode of the series, which stars Darren Criss, Edgar Ramirez, Penelope Cruz and Ricky Martin. The series is produced by Fox 21 Television Studios and FX Productions.
FX’s first installment of ACS, The People v. O.J. Simpson: American Crime Story, garnered 9 Emmy Awards while collecting 22 nominations. As one of the most critically acclaimed programs of 2016, it also won Golden Globe, BAFTA, AFI, PGA, WGA and TCA awards.
NBCUniversal Cable has notified C Spire that Chiller Network (ch 914) will no longer be broadcast starting on January 1, 2018. A large percentage of of Chiller’s content will be available over on the SyFy channel (ch. 638).
While there are many folks that still long for the excitement only a swanky night on the town can bring, many of us prefer to stay close to home on New Year’s Eve. And with good reason! Because in addition to the various countdown shows and top bowl games, this weekend will deliver some amazing movie and TV show marathons sure to entertain.
Breaking Bad | AMC (ch 104)
If you never had a chance to see Breaking Bad, do yourself a favor and set your DVR for this weekend. The marathon starts on December 31st 1pm to Midnight; Jan 1st 1pm to Midnight.
The Twilight Zone | SYFY (ch 638)
Rod Serling narrated and wrote over 80 acclaimed episodes of the Twilight Zone from 1959 through 1964. The show did more to stretch the starchy and stodgy TV world than any other show prior. Some believe The Twilight Zone was the first show to bring true art to the small screen. The show continues to be a cult favorite for how it employed sci-fi, horror, drama and sometimes humor genres to tackle contemporary issues of the day.
The marathon starts at 3am on December 31st until Jan 2nd at 3am.
Parks and Recreation | E! (ch 118)
This former NBC series follows absurd antics of an Indiana town’s public officials as they pursue sundry projects to make their city a better place. The marathon starts December 31st and continues through Jan 1st at 6am.
The Simpsons | FXX (ch 110)
The Simpsons is TV’s longest running scripted show now in its 29th season. The marathon starts December 31st at 7PM and runs through Jan 1 at midnight.
Rick and Morty | Cartoon Network (ch 564)
Rick is a mad scientist who drags his grandson, Morty, on crazy sci-fi adventures. Their escapades often have potentially harmful consequences for their family and the rest of the world. The marathon starts December 31st at 10pm and runs through Jan 1st at 4am.
Harry Potter Universe | Freeform (ch 102)
Follow Harry Potter from “Goblet of Fire” to “Deathly Hallows” on Freeform. The marathon starts December 31st at 6am and runs through midnight.
Jurassic Park Universe | SPIKE (ch 636)
The brainchild of author Michael Crichton, Jurassic Park has sparked the imaginations of a generation of dino-lovers the world over. Catch each and every one of these awesome movies on Spike. The marathon starts December 31st at 9am and runs through Jan 1st at 1am.
C Spire is pleased to announce the addition of the Olympic Channel, a brand-new 24 hour sports network featuring the world’s best coverage of olympic sporting events on channel 257.
The Olympic Channel: Home of Team USA presents year-round coverage of Olympic sports from around the world, featuring U.S. athletes and teams. Programming includes live events from a broad portfolio of summer and winter Olympic sports, original series, documentaries and rich archival content.
Just in time for your Thanksgiving weekend, we’ve created a new curated list of some of our favorite Holiday season movies!
On your TV, access the list by navigating to the Movies page. And on mobile devices or on http://cspire.tv access the list right on the main Featured page.
Our Holiday Movie list includes both currently viewable On Demand as well as upcoming releases. And with our iPad, iPhone or Android apps, you can watch your holiday fav’s on almost any device you can think of! See, technology can make life better.
Think of the possibilities. If the family room is watching the big game and you’d prefer a little holiday movie action, you can retire to your own little nook with a cozy blanket and lose yourself in the warm, reassuring glow of Hallmark Channel magic.
Have a favorite Holiday film you don’t see in our list? Use the Search feature in the main menu, type a few characters, and we’ll start showing you results so you don’t have to spell out the whole title. Pretty cool huh?
NBC Sports has made the unfortunate decision to discontinue broadcasting Premiere League soccer matches as part of their NBC Sports channel offering. Instead, they have launched a direct-to-consumer online video service called NBC Sports Gold.
Consequently, we have removed the Premiere League channels from your lineup.
C Spire TV 1.2 addresses a host of stability and performance issues.
Amazon Fire TV & Android TV
Fixed: Resolved memory leak issue that caused slow, sluggish behavior, particularly on the Amazon Fire TV Stick (Gen 2) device.
Fixed: Extremely slow app load time, particularly on Amazon Fire TV Stick (Gen 2)
Fixed: Resolved channels freezing and crashing app.
Fixed: Resolved app crashing while scrolling left/right in ‘Recently Watched’ row.
Fixed: Resolved app crashing when making 60+ consecutive channel changes.
Fixed: Movies now show ‘LIVE’ badges when live.
Fixed: Resolved issue where grey tiles were loading in Recommendations under Shows and Movies.
Fixed: Resolved issue where sports programs were not showing up under Recently Watched.
Fixed: Resolved issue where programs playing in Guide In-Line player were being added to
Fixed: Resolved intermittent issue where a black screen would be displayed w/ audio playing after numerous channel changes.
Fixed: Seeking on a live program will show wrong thumbnail.
Fixed: Resolved an issue where Apple TV would crash when not receiving response from servers in correct format.
Fixed: Resolved an issue where the app would crash when trying to play some content from Recently Watched list.
Fixed: Resolved an issue where some sports programs would not show up in Recently Watched row.
Fixed: Resolved an issue where user would click a Featured Network and would not be taken to network child page.
Fixed: Record button is not displayed even though series have recording enabled episodes
Fixed: Resolved very slow load time for guide data despite excellent network connection.
Fixed: Resolved an issue where show and movie thumbnails were pulling placeholder images instead of correct show / movie art.
We’re Customer Inspired
Have a suggestion or feedback? Please reach out and submit your idea on how to make C Spire TV better. Then take a moment to vote on other suggestions from fellow C Spire TV subscribers. Your participation will help us determine the next features we work on!