Tag: C Spire TV App

C Spire TV 1.1 Available on Amazon Fire TV, Android TV & Apple TV

C Spire TV 1.1 Available on Amazon Fire TV, Android TV & Apple TV

C Spire TV’s latest version includes some awesome new features, improvements and important bug fixes. This update is currently available in the Amazon Fire TV, Apple TV (iTunes) and Google Play store. Learn how to update the free C Spire TV app.

For a full list of new features and bug fixes, please refer to the online C Spire TV Userguide

Top New Features

  • Recent List – New for version 1.1 is the Recent List which gives you quick access to all the live, recorded, on demand or replay tv shows and movies you’ve been watching.
  • Series Recordings (Multiple Improvements) – When setting a series recording for a series that plays on multiple channels (like CSI Miami or Friends), you will now be able to select which networks you would like to record from.
  • See All on Featured Rows – On Shows and Movies pages, there is now a link at the end of each row that will take you to a new page with all shows or movies that match the row’s genre.
  • Improved Recordings Discovery – Shows page now groups episode recordings into series tiles.
  • Record Dialogue – Made it easier to understand how to set Cloud DVR to record single episode vs. all episodes.

Top New Bug Fixes

  • Implemented better retry logic across app that is greatly minimizing occurrence of ‘net003’ and ‘net008’ errors.
  • Fixed: When seeking forward or backward on a show, app would display ‘net003’ error.
  • Fixed: When holding down right or left arrow while playing live content, app would crash and present ‘net003’ error.
  • Display progress bar on content posters for completely watched VOD, Replay TV, and Recordings
  • UI enhancements to Recently Watched module

We Want Your Feedback

C Spire TV has been crafted from the ground up based on the input from you, our amazing C Spire customers. And we want to be sure that you continue to play a major part in setting the direction of this product.

So if you have a suggestion or feedback that you think will make C Spire TV even better, we’d love for you to add your suggestion to our dedicated product feedback forum at the following address: http://cspiretv.uservoice.com.

Sneak Peek at C Spire TV 1.1

Sneak Peek at C Spire TV 1.1

C Spire TV is barely a month old and we’re already prepping our next release! We believe that to be successful in an app-driven world, it’s critical we keep innovating and incorporating your feedback into the C Spire TV experience. And in C Spire TV v1.1, we’re adding some great new features that we believe add value to your subscription.

Top C Spire TV v1.1 Features

Recently Watched – Pressing down from the main nav to bring up a row of all recent channels, games, shows and movies you’ve been watching. Click right or left to cycle through recent tiles. Pause over a tile to see a live view of that channel (which we’ve found is great to see if a channel is in commercial or not!).

Improved Discovery Under Shows and Movies screens, genre based rows will now let you ‘View All.’ Clicking the View All button will take you to a screen which shows all titles that match the genre you’re looking for.

Cloud DVR Enhancements • New series recordings badge which let’s you easily see if the show you’re watching is a single recording or part of a series. • System will no longer record multiple versions of the same episode. • Record All dialogue makes it clear if you are recording just one episode or the whole series.

Want to influence what features we add next? Head on over to http://cspiretv.uservoice.com and leave us your feedback or suggestion!

*Restart (aka Start Over) available on an individual network and program basis as determined by network.

Top C Spire TV Questions & Answers

Top C Spire TV Questions & Answers

How do I get C Spire TV?

Today, C Spire TV is available exclusively to new and existing C Spire Fiber Internet (Gigabit) customers across Mississippi. To see if your home, condo or apartment is served by C Spire Fiber Internet, enter your address over on our main C Spire Fiber site.

Can I get C Spire TV if I don’t have C Spire Fiber Internet?

No, not yet.

How does this work?

C Spire TV is a fully-featured, streaming TV app that you download and install on today’s most popular streaming media devices like Amazon Fire TV, Apple TV, Nvidia Shield TV or Roku (in Beta). Instead of having to rent your cable box from C Spire, you now have the option to access your subscription TV service via an app that runs on your equipment.

How much does C Spire TV cost?

Content subscriptions start at $65/mo for the Standard pack which includes over 100 of today’s most popular cable networks and the live, local channels you love. Additional content packs are available $10-$20/mo depending on the networks included. Check out all the content packs and pricing.

How many Streams and hours of Cloud DVR do I get?

C Spire TV comes with one (1) Stream and 50 hours of Cloud DVR. This allows you to watch TV on one device at a time. Additional Streams and increments of 50 Cloud DVR hours are available together at only $5/mo. We recommend getting one stream for each member of your household. Check out the Streams & Cloud DVR knowledge base article for more info.

Does C Spire TV have my local channels?

Yep. We carry all major national broadcast affiliate channels in all the areas we service.

Can I watch TV outside of my house?

Totally! C Spire TV let’s you access network approved Cloud DVR recordings on the go. Your subscription also provides you with rights to access live and on demand content via network TV apps like WatchESPN, Watch HGTV, Bravo NOW, Fox News and dozens more.

Is Replay TV really as awesome as I’ve heard?

Yes. This feature is absolutely loved. It’s a real game changer. Most networks have given us the green light to offer up from 24 to 72 hours (3 days) of previously aired programing. And all this programing is available to you instantly from the C Spire TV app.

I already have C Spire Super HD TV. Can I upgrade?

You bet. Upgrading is easy. Give us a call at 855-438-1009 and speak to one of our awesome customer care team members, and they’ll get you set up in no time.

I already have C Spire Fiber Internet, but no TV. Can I add C Spire TV?

Yes. Simply sign in to your cspire.com fiber account and ‘Manage’ your services. This will provide you with a pathway to add C Spire TV to your already amazing C Spire Fiber Internet service.

Where can I give you my C Spire TV feedback and suggestions?

We built C Spire TV from the ground up based on a ton of feedback and direction from our customers. And we want to continue this trend. So if you have an idea of how to improve the C Spire TV experience, hit us up on our product feedback forum.

Where can I find help and support for C Spire TV?

Check the knowledge base, shoot us a text at 855-438-1009, strike up a web chat, or give us a call at 855-438-1009 and we’ll do our very best to help you out.

C Spire TV – Ushering In A New Era of Streaming TV

C Spire TV – Ushering In A New Era of Streaming TV

It’s here. The day many have been waiting for. A day that is ushering in a new era. Helping change the way people like you access and gain even more enjoyment out of  a form of entertainment that’s been stifled by proprietary cable boxes (and rental fees) for far too long.

C Spire TV is a free app* that runs on your favorite streaming media player. It sits right next to your Netflix, YouTube and Amazon Prime video apps. It instantly transforms your Apple TV or Amazon Fire TV device from a secondary source for entertainment into your home’s primary multimedia entertainment system.

C Spire TV expertly weaves together the things you love most about traditional cable or satellite TV with the immersive experiences you’ve grown to love from today’s most popular streaming TV subscriptions services. The result is a software-based TV platform that delivers a compelling new way to enjoy TV more than ever before.

Customer Inspired Features

C Spire TV is built to fit into your already blossoming streaming TV lifestyle. What better compliment to online hit series and movies than a full featured live TV. Some of the customer inspired features we’re most proud of include:

Live & Local: Enjoy your local favorites and national broadcast shows like never before. Bingeing shows. Replaying the big game. It’s more of what you love about TV. And less dead weight.

Replay TV**: C Spire TV has your back. You’ll never miss your favorite show or the game again because we store the last 72 hours in the cloud for instant access.

Cloud DVR: Record your shows and movies in the cloud. Access them from virtually any device from virtually anywhere with an internet connection.

Profiles & Recommendations: C Spire TV learns your preferences and suggests new shows and movies you’ll love. Set up profiles for the whole family so everyone gets a personalized, customer inspired experience.

Learn more about C Spire TV availability and pricing at http://cspire.com/cspiretv

* requires monthly content pack subscription. ** available on a network by network basis. See channel lineup for details. *** available on a network by network basis. See channel lineup for details.